Please
note we do NOT export goods outside the UK and except sterlings
(£) as the currency of transactions.
You
can contact us on 01268 764800 or fax 01268 561623.
Please fax
your orders 01268 561623 or email us at
Sales
email sales@belainteractive.co.uk
Support email office@belainteractive.co.uk
Call
us on 01268 764800 with your requirements and we will produce
you a full quotation first if required.
Purchase
orders must include delivery address, invoice
address, goods, prices, delivery price, order number. Purchase
orders should be signed by the authorized person.
Purchase
Orders and all Cheques to be
sent to
Bela
Interactive Installations Ltd
44
Kingsley Meadows
Wickford
Essex
SS12 9FN
United Kingdom
Just
need a written quotation?
Please
email us at sales@belainteractive.co.uk, fax
us on 01268 561623, or call us on 01268 764800 with
your contact details and requirements. We can either fax,
post or email your written quotation usually the same working
day.
Flexible
payment options
· Cheque
(5 working days clearance for cheques over £500)
· Bank transfer
· Visa, Mastercard credit cards, Visa Electron, Visa Debit, Maestro, Solo
debit cards (no surcharge)
· 14 and 30 day credit accounts for LEA educational establishments and
blue chip companies (subject to status)
Your
credit card is charged at the completion of your order entry
as a part of our automated and secure online payment system
Orders
cannot be processed until payment is cleared. Normally delivery
is 1 to 7 working days after payment clearance, subject to
stock.
Order
Entry
All
orders must be received completed online by 2.00 pm and over
the phone by 3.30pm to be entered that day. Orders received
after those times will be entered as of the next business
day. Saturdays, Sundays and holidays are not considered business
days.
Changes
in Order
If
you wish to change your order before it has been shipped,
please call us immediately
on 07834 480770
Conditions
of order
1.
Goods are NOT sold on a 'sale or return' evaluation basis.
Please make sure that you order carefully.
2. Orders, except special orders, can be cancelled at any point prior to
despatch without penalty. However, if you cancel and the goods have been
despatched you will be charged a 20% restocking fee. We
do not exchange products once delivered.
3. If goods are special order, i.e. order specifically for your requirements
, i.e. bespoke brackets etc. projector lamp for specific projector, then
these cannot be cancelled and payment will still be required, even if you
do not accept the goods.
4. If goods arrive damaged or in non-working condition, then we must be notified
within 2 working days to arrange replacement. The manufacturers warranty
takes effect after this 2 working day period.
5. All goods are covered by manufacturers warranties as stated on the manufacturers
product description. Should an item be faulty please contact us within 48
hours to organise an exchange when you will be given a returns number and
an exchange organised. We cannot accept goods back otherwise.
6. Please do not book installations of equipment before delivery to give
you chance to receive and fully test the equipment. We will not be held responsible
for any additional expenses you may incur, for instance, late installations.
7. Please allow ample time for equipment to be delivered which is required
for time critical missions, such as exhibitions, presentations, etc., as
we will not be held responsible for any additional expenses your may incur.
8. Please note you will be responsible for all shipping and insurance charges
for returns, unless otherwise indicated. If you choose not to insure your
package, and we do not accept return of the Product for reasons stated above,
you will be responsible for any loss or damage. The purchase price (less
any applicable open box fees or missing parts fees) will be credited upon
our acceptance of the merchandise in as-new condition in conformity with
this policy.
9. Please
allow 5-10 business days to process any refunds. Additional charges may be
assessed for Products returned with any missing parts and/or accessories.
Credit
and debit card orders
For
credit/debit card orders to organisations, delivery will
only be made to your trading address. Please note that for
businesses and registered charities etc. we perform full
identity and credit checking due to the high value of the
goods we supply.
Delivery
charges
Delivery
charges for the UK mainland are as follows:
· Projectors £20+VAT
· LCD monitors £20 + VAT
· Interactive whiteboards £40 + VAT
· Plasma screens £50 + VAT
· Accessories £20 + VAT
· Lamps £15 + VAT
· Projector screens £20+VAT to £100+VAT according to size
· Plasma screen trolleys £25 + VAT
Force
Majeure
Bela
Interactive Installations Ltd is not liable for delays in
delivery or cancellation of your order caused by circumstances
beyond it's reasonable control. Examples: supplier transport,
manufacturers production problems, governmental action and
natural disasters. If this lasts more than 2 months, then
this Agreement may be terminated by either party without
compensation.
Legal
The
information on this website is supplied by Bela Interactive
Installations Ltd as a complimentary reporting service to
its customers and will not form part of any contract for
the purchase of any product described. All products are supplied
by Bela Interactive Installations Ltd under Bela Interactive
Installations Ltd's published Terms
and Conditions of sale and with the benefit only of such
warranties, if any, as the manufacturer of such product itself
provides to Bela Interactive Installations Ltd. All brands
or product names are trademarks or registered trademarks
of their respective holders. Prices exclude carriage and
VAT.
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